Consumer Information & Rights

In accordance with Texas state law, we provide the following information to help consumers understand their rights and available resources.

Clients have the right to request copies of their health care records.

To request your records, please contact our office directly using one of the following methods:

• Email: ysabel@purrfectlyhumantherapy.com
• Phone: (512) 641-5971

We will respond to record requests in accordance with Texas law and applicable privacy regulations.

If you have questions about health care regulations or licensing, you may contact the Texas Health and Human Services Council.

You can reach the Council through their Contact Us page:
https://bhec.texas.gov/contact-us/

Consumers have the right to file a complaint regarding health care services.

To file a complaint with the Texas Office of the Attorney General’s Consumer Protection Division, please visit:
https://www.texasattorneygeneral.gov/consumer-protection